Support
BetterPath Support
BetterPath combines weight-loss tracking and planning with Food Noise Rescue through voice or text. This page covers common support paths for subscriptions, restore purchases, privacy, and local data deletion.
Contact
Email hello@betterpath.health for support, privacy, billing, or App Store review questions.
Subscriptions And Restore Purchases
BetterPath uses Apple in-app purchases for subscription billing. RevenueCat helps BetterPath read subscription status and restore purchases. BetterPath does not receive your payment card details.
- To start access, complete onboarding and choose a subscription on the membership screen.
- To recover an existing subscription, use Restore Purchases on the membership screen.
- To manage or cancel a subscription, use your Apple ID subscription settings.
No Account Required
BetterPath does not require account creation. Your profile, logs, coach conversations, Diary, Rescue outcome history, reminders, plans, and integration snapshots are stored locally on your device. Rescue history does not include conversation transcripts or audio. AI features send only the relevant context needed for that request to the BetterPath backend.
Finding Features
- Home: craving help and Today's meals.
- Meals: meal logging, Nutrition coach, meal plan, and Shopping list.
- Workouts: workout logging, Fitness coach, and the Pro workout plan.
- Diary: dated history, Trends, and Weekly review.
- Profile: reminders, integrations, purchases, privacy, and data deletion.
Optional Reminders
Rescue reminders, plan nudges, Eating Window reminders, and weigh-in reminders are all off by default and scheduled locally on your device. Open Profile to turn each type on or off. Plan nudges can show discreet lock-screen text or the plan-specific message generated with your current plan. Regenerating a plan replaces its previous nudge sequence. When an Eating Window is also enabled, those plan nudges are timed inside the chosen window.
Eating Window reminders are a scheduling aid, not medical advice or a requirement to ignore hunger. Talk with a clinician before using a fasting schedule if you take glucose-lowering medication, are pregnant or breastfeeding, or have an eating disorder history.
Delete My Data
Open Profile - Delete my data to clear BetterPath data stored on your current device. This clears onboarding, profile, weight log, meals, water log, workouts, Rescue history, progress photos, integration sessions, cached plans, Eating Window settings, and pending reminders from that device.
Apple Health
Apple Health is optional and read only. On a supported iPhone, open Profile and then Integrations to connect steps, energy, workouts, and body weight. BetterPath does not write to Apple Health. Disconnecting clears BetterPath's local Health summaries but does not delete source records from the Health app.
Health And Safety
BetterPath provides wellness tools for weight management and food-noise support. It is not medical diagnosis, treatment, emergency care, or a substitute for a clinician. For medical questions, medication changes, eating disorder concerns, or urgent health issues, talk with a qualified clinician.
Privacy
Read the BetterPath Privacy Policy at betterpath.health/privacy.